How to work with clients you’ve never met in person Community chosen

Your client hires you expecting a smooth collaboration, but you have never seen each other. How can you make your client forget that you have never spoken face-to-face?

We will analyze how to manage digital relationships with clients that we have never met in person. You will learn what to do during the first conversations, how to set expectations, how to feed the relationship afterwards and how to behave when something goes wrong. You will like this talk if you are a freelancer and you have clients scattered throughout the globe.

Slides Rate the talk
Photo of Anna Danes
Anna Danes

In 2008, Anna Danés founded Ricaris Have a Nice Day SL, a multilingual outsourcing company with a 100% distributed team. Thanks to this experience, Danés is extremely knowledgeable in the tools that help strengthen online teams of workers, and she is a firm believer in the power of well-managed virtual teams.

Danés’ experience working in the United States, Asia, and Europe gives her the added advantage in understanding the work cultures of those three continents. Recently, she started Managing Virtual Teams, where she helps companies with distributed teams improve their productivity, team motivation, and overall well-being.

Supported by

Organized by